We are writing to commend your team for their efforts in developing our jail overcrowding analysis system. The team clearly understood the jail overcrowding issues faced by many counties. This gave them a high level of credibility when dealing with our core sponsors and users: judges and jail administrators.
In a relatively short period of time the Dataspace team delivered a system that is helping us get a handle on the drivers of our overcrowding problems. We’ve learned a good deal from the tool they developed, especially since many of the results were not what we expected. Using it has, indeed, been a very eye-opening experience. While we already had the data in our jail and courts systems, those systems are geared to the processing of individual cases, not to the analysis of key performance measures and overcrowding trends. Our new analysis system helps us overcome these limitations.
In the end, Ben, your team delivered a high-quality result that has provided us with answers to several long standing questions and we recommend that other counties work with you as they address their overcrowding problems.
— Washtenaw County